On May 27, 2026, District 46 members gathered virtually for an engaging and thought-provoking educational session, “Feedback That Fuels Growth: Giving and Receiving Feedback That Matters,” presented by Region Advisor Cindy Laatsch.
A former district evaluation champion and passionate advocate for leadership development, Cindy delivered an interactive workshop that challenged members to rethink the way they give and receive feedback. Through personal stories, practical examples, and audience participation, she demonstrated how feedback can be one of the most powerful tools for helping others grow, build confidence, and achieve their goals.
More Than an Evaluation
Many Toastmasters join to become better speakers, but Cindy reminded attendees that one of the most valuable skills developed through Toastmasters is the ability to provide meaningful feedback.
Rather than viewing evaluations as critiques, Cindy encouraged members to see them as opportunities to inspire growth.
One of the most memorable quotes of the evening was:
“An evaluator is there to be a mirror. They’re there to reflect that person back to themselves.”
This simple but powerful concept shifted the focus from judging a speaker to helping them gain greater awareness of their strengths and opportunities for improvement.
Feedback That Elevates
Throughout the workshop, Cindy emphasized that feedback should leave people feeling motivated and encouraged.
“You should leave feeling elevated.”
Whether evaluating a speech, coaching a team member, or mentoring a colleague, the ultimate goal of feedback is not simply to point out mistakes—it is to help people move forward with confidence.
Attendees explored how effective feedback can:
- Identify strengths and growth opportunities
- Build confidence and motivation
- Improve communication and leadership skills
- Strengthen relationships
- Create a culture of continuous improvement
Key Lessons from the Session
Focus on Growth, Not Criticism
Cindy challenged members to rethink the traditional notion of criticism.
“There is criticism, and there is constructive feedback.”
Constructive feedback encourages improvement while preserving dignity and confidence.
Look Forward, Not Back
One of the most practical lessons was the importance of future-focused evaluations.
“They’ve already given the speech. They can’t change that. But they can do things differently next time.”
Instead of dwelling on mistakes, effective evaluators provide suggestions that speakers can immediately apply in future presentations.
Listen Before You Evaluate
Cindy shared a humorous story about an evaluator who was so focused on taking notes that he missed an important section of her speech entirely.
The lesson:
“If I’m writing things down, I can’t really be listening at the same time.”
Active listening remains one of the most important skills for any evaluator.
Seek the Positive
Members were encouraged to intentionally identify and recognize what speakers do well.
“Seek the positive performance, observe it, and then speak it.”
Recognition reinforces effective behaviors and helps speakers build upon their strengths.
Ask Before Giving Feedback
Outside formal evaluations, Cindy shared a simple phrase that can transform difficult conversations:
“May I offer you feedback?”
This approach creates respect, trust, and openness before feedback is delivered.
A Leadership Skill That Extends Beyond Toastmasters
While the workshop focused on evaluations, the lessons extended far beyond the Toastmasters meeting room. Cindy demonstrated how the principles of effective feedback can improve workplace communication, strengthen leadership effectiveness, and foster stronger personal relationships.
One memorable observation resonated deeply with attendees:
“People don’t leave their jobs. They usually leave a bad boss.”
The statement underscored the importance of leaders learning how to communicate feedback in ways that encourage growth rather than create discouragement.
Thank You, Cindy!
District 46 extends its sincere appreciation to Region Advisor Cindy Laatsch for sharing her expertise, enthusiasm, and years of experience with our members.
The session left attendees with practical tools they can immediately apply in Toastmasters, their careers, and their everyday lives.
As we continue our journey as communicators and leaders, Cindy’s message reminds us that the best feedback is not about criticism—it’s about helping others become the best version of themselves.
Because when feedback fuels growth, everyone wins.
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